Our service for the intralogistics industry


When every minute counts, Grenzebach is the go-to option. We know that, when it comes to intralogistics, time is money and downtime is expensive. This is why for us, service doesn’t just start when a problem arises, but from the moment you partner with Grenzebach. With our many years of expertise we accompany and advise you from the very beginning, throughout the entire project duration and up until implementation. Together, we optimize your intralogistics processes so that you can work at maximum productivity. Once your individual intralogistics solution has been installed, you can fully concentrate on your core competence. We offer you flexibly designed Service agreements up to all-round carefree packages for your peace of mind. For the entire run time of your plant, precisely tailored to your needs. Trained, competent contact persons are always available for you. They will pull out all the stops to react  quickly and in guaranteed reaction times to ensure a maximum uptime of your plant. We speak your language and are available on call in your time zone – either locally or remote. Grenzebach’s Service goes that extra mile.


We live Service. Around the clock. Around the world.






Grenzebach's service modules for the intralogistics industry.
A one-stop solution.



Excellent services


Ensure reliability of the solution,
keep uptime constantly high,
make usage sustainable:


  • 24/7 Hotline
  • Tele-Remote-Support
  • Process optimization
  • Health checks
  • Preventative maintenance
  • Training for customers
  • On-site service
  • Flexible service agreements
  • Extended warranty

Original parts


Ensure top performance,
value due to durability,
cut downtime:


  • Excellent quality
  • A one-stop shop
  • Consistent production
  • High levels of availability
  • Quick lead times for spare parts
  • Professional customer support
  • Long service lives
  • Supplied worldwide

Future services


Use Grenzebach’s SERICY
digitalization platform and benefit
from smart, robust processes:


  • AR/VR support during maintenance
  • Predictive maintenance
  • Electronic parts catalog
  • Online documentation
  • Collaboration app
  • Detailed statistics
  • Advanced analyses

Rolling upgrades



Stay flexible,
optimize efficiency and
extend life cycle:


  • Modifications to hardware and software
  • Customized, automated retrofits
  • Plant audit and reassessment of the safety concept
  • Layout adjustments and system extensions


Do you have a concrete request?

Please send us your inquiry.

The Grenzebach Service Promise. Trust. Guaranteed.

Choosing Grenzebach assures that you will have a reliable and trustworthy partner the entire lifecycle of your equipment.


Read more >


Fabian Städtler Service manager Intralogistics | Business Unit Service +49 906 982-2400