Our service for the glass industry

 

When every second of glass production counts, Grenzebach is the go-to option. 

Service doesn’t just start when a problem arises, but from the moment you partner with Grenzebach. Because we know that your glass production lines never sleep, our skilled service team will pull out all the stops to solve a problem and get your plant up and running as quickly as possible. We speak your language and are available on call in your time zone – either locally or remote. Grenzebach’s Service goes that extra mile.

 

We live service. Around the clock. Around the world.

 

 

 

 

 

Grenzebach's service modules for the glass industry.
A one-stop solution.

 

 

Original parts

 

Ensure top performance,
value due to durability,
cut downtime:

 

  • Excellent quality
  • A one-stop shop
  • Consistent production
  • High levels of availability
  • Quick lead times for spare parts
  • Professional customer support
  • Long service lives
  • Supplied worldwide

Excellent services

 

Optimize technology availability,
keep output constantly high,
and make usage sustainable:

 

  • 24/7 hotline
  • Remote support online
  • Health checks
  • Preventative maintenance
  • Training for customers
  • On-site service
  • Flexible service agreements
  • Extended warranty

Rolling upgrades

 

 

Increase output,
raise plant productivity and
extend life cycle:

 

  • Process optimization
  • Plant overhaul
  • Modifications to hardware and software
  • Engineering consulting
  • Disassembly and reassembly of machinery and parts if company relocates
  • Customized, automated retrofits
  • Energy saved due to new technologies and machine applications
  • Plant audit and reassessment of the safety concept
  • Upgrading safety components to the state of the art

Future services

 

Use Grenzebach’s SERICY
digitalization platform and benefit
from smart, robust processes:

 

  • AR/VR support during maintenance
  • Predictive maintenance
  • Electronic parts catalog
  • Online documentation
  • Collaboration app
  • Clear reporting
  • Detailed statistics
  • Advanced analyses

WE LIVE SERVICE - ADDED LIFETIME AND ADDED VALUE

Do you have a concrete request?

Please send us your inquiry.

The Grenzebach Service Promise. Trust. Guaranteed.

 

Choosing Grenzebach assures that you will have a reliable and trustworthy partner the entire lifecycle of your equipment.

 

Read more >


 

 

 

 

"For decades, I have relied on the profitable cooperation with my responsible key account manager, who accompanies us attentively and proactively suggests upgrades. This is one of the reasons why we appreciate working with Grenzebach."

Stephen W. Joyce, Electrical Engineer bei Cardinal FG Mooresville

 

Cardinal FG Mooresville

Going strong for more than
20 years: With top service
into the glass production of tomorrow

 

 

  • At Cardinal FG's float glass plant in Mooresville, North Carolina, Grenzebach has upgraded the drive technology to the latest state of the art, ensuring that the plant will continue to perform well into the future. The original Grenzebach plant went into operation more than 20 years ago and after numerous upgrades still shows highest availability in its second life cycle. Service with clear added value and strategic demand - this is how Grenzebach accompanies Cardinal on its way to the glass production of tomorrow.

Latest service news

"We see the world through glass": Grenzebach with tangible innovations at glasstec virtual
News

"We see the world through glass": Grenzebach with tangible innovations at glasstec virtual

Offer further expanded as a companion along the entire glass line - Clarify individual questions in face-to-face web meetings

Grenzebach and CNUD EFCO GFT with highly integrated solutions for the glass industry
Press

Grenzebach and CNUD EFCO GFT with highly integrated solutions for the glass industry

Grenzebach, market leader for Cold End equipment in float glass production lines, acquiring CNUD EFCO GFT, a leading provider of solutions for annealing lehrs, tin bath and accessories.

Grenzebach opens Coating Laboratory during first Coating Competence Days
News

Grenzebach opens Coating Laboratory during first Coating Competence Days

Strong premiere for experts of flat glass coating: During the first Grenzebach Coating Competence Days, the company opened its new coating laboratory, specifically geared for the requirements of glass coating.


Contact

Florian Nagler Head of Customer Service | Business Unit Service +49 906 982-2400