Our service for the gypsum industry


Success stories are written together in a team. The Grenzebach service for the gypsum processing industry is based on the values of experience and partnership. It is not surprising that our customers are among the market leaders in their industry - thanks to innovative plant technology and accompanying service solutions from a single source. Our service covers the entire life cycle of a plant and begins even long before the after-sales support. We define ourselves as a full-service provider for your system solution and provide you with comprehensive advice in a spirit of partnership right from the planning stage.We analyze the material to be processed in our in-house laboratory and then select the technology and plan the plant accordingly for best performance and results. We understand the word "service" as a promise and guarantee a smooth and on-schedule implementation of your project. Even after a successful production start you can rely on an all-inclusive Grenzebach service package. In addition to worldwide spare parts supply, our specialists also offer suitable retrofits and upgrades for an optimized performance and sustainability of your system.


Our 24/7 hotline guarantees service. Around the clock. Around the world.






Grenzebach's service modules for the gypsum industry.
A one-stop solution.



Original parts


Ensure top performance,
value due to durability,
cut downtime:


  • Excellent quality
  • A one-stop shop
  • Consistent production
  • High levels of availability
  • Quick lead times for spare parts
  • Professional customer support
  • Long service lives
  • Supplied worldwide

Excellent services


Optimize technology availability,
keep output constantly high,
and make usage sustainable:


  • 24/7 hotline
  • Remote support online
  • Health checks
  • Preventative maintenance
  • Training for customers
  • On-site service
  • Flexible service agreements
  • Extended warranty

Rolling upgrades



Increase output,
raise plant productivity and
extend life cycle:


  • Process optimization
  • Plant overhaul during production
  • Modifications to hardware and software
  • Engineering consulting
  • Disassembly and reassembly of machinery and parts if company relocates
  • Customized, automated retrofits
  • Energy saved due to new technologies and machine applications
  • Plant audit and reassessment of the safety concept
  • Upgrading safety components to the state of the art

Future services


Use Grenzebach’s SERICY
digitalization platform and benefit
from smart, robust processes:


  • Predictive maintenance
  • Collaboration app
  • Clear reporting
  • Detailed statistics
  • Advanced analyses


Do you have a concrete request?

Please send us your inquiry.



The Grenzebach Service Promise. Trust. Guaranteed.


Choosing Grenzebach assures that you will have a reliable and trustworthy partner the entire lifecycle of your equipment.


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„With Grenzebach‘s full service promise, we are well supported even with special requirements. Their experts were a great help in moving our plant, which had been running since 1995, from Germany to Romania, and made that job a lot easier for us. With Grenzebach at our side we have also benefited from targeted modernizations, keeping our production processes future-proof."


Razvan Iacob, Inspector Planner | Building Performance




Etex Building Performance S.A.

  • Customer since 1995



Latest Service news

You will never walk alone

You will never walk alone

Grenzebach not only continues to support customers, but also extends and simplifies service case handling to ensure optimal support.


Wolfgang Eydt Head of Customer Service Building Materials | Business Unit Service +49 906 982-2400