Our service for your FSW process and system

After-Sales-Service

It’s clear to us that your production lines run seven days a week, round the clock, so you need 24/7/365 service. Rely on Grenzebach, a global leader: we’re there for you, throughout the whole operational phase, whenever you need us.

Our service doesn’t begin when you have a problem – it starts the moment you choose Grenzebach as an FSW and travel companion. From the outset, our specialized service team is fully committed to your system. And if ever a problem arises, we do whatever it takes to make sure your gantry machine or welding robot is back in action as soon as possible. We speak your language, we’re in your time zone and we’re ready to act without delay – on-site or remotely. You have our word.

We live service. Around the clock. Around the globe.

 

Friction stir welding service from Grenzebach
Friction stir welding service from Grenzebach

Grenzebach service modules for friction stir welding.

Everything from a single source.

Original Parts

Service friction stir welding original parts

Long service life, reduced downtime – our replacement parts enable the best possible performance for your FSW technology.

  • Outstanding quality
  • One-stop shopping
  • Maximum process and product quality
  • Highest possible availability
  • Optimized delivery time for parts
  • Individual customer advice
  • Long service life
  • Worldwide delivery

Excellent Services

Service friction stir welding excellent services

Our constantly available full care service enables consistently high output, maximum availability, and ongoing use of your system.

  • 24/7/365 hotline
  • Remote support
  • Health checks
  • Preventive maintenance
  • Training with gantry machines and robotic cells
  • Service calls on-site
  • Flexible service contracts
  • Extended warranty
  • Disassembly and reassembly of systems and components for moves

Rolling Upgrades

Service friction stir welding rolling upgrades

Our continuing upgrade offers help you boost your FSW system’s productivity, increase its output and extend its service life.

  • Process optimization
  • System overhaul
  • Hardware and software upgrades
  • System-specific retrofits
  • Professional CAD/CAM programming software
Analysis of the welding process

Analysis of the parameter curves of the welding process

You’re not sure whether your welding process is normal and optimal?

Ask our experts! We will take a look at your individual log files, advise you and find practicable solutions!

Future Services

Service friction stir welding future services

Make use of Grenzebach’s SERICY digitalization platform and benefit from smart, robust processes:

  • AR/VR support with maintenance
  • Predictive maintenance
  • Electronic parts catalogue
  • Online documentation
  • Collaboration app
  • Digital service analytics

FSW Lifecycle Partner

WeService promise

The Grenzebach

Grenzebach is your reliable partner throughout the lifecycle of your FSW system.
We live service. Around the clock. Around the globe.

Read more

For North America

Your contact person: John Fluker

Do you have questions about friction stir welding? Would you like to know whether a new idea can be implemented with FSW? Or do you need support in selecting a system? Please contact us. We'll be happy to advise you!

Service & Support

Your contact person: Sahin Sünger

Do you have a question about the FSW process? Do you need on-site help quickly? Get in touch with us. We’ll be happy to advise you!

Sahin Sünger Grenzebach