Our service for your FSW process and plant
After-Sales-Service
We know you produce 24/7 and so you need our services 24/7, too. We’re here for you! For friction stir welding with seamless high quality, we support you throughout the entire utilization phase of the technology.
Our service doesn’t start only when you have a problem: it starts right when you choose Grenzebach as your partner for friction stir welding. We support you with our expertise, and our specialized service team is fully committed to this. If there’s a problem, we’ll pull out all the stops to get your Grenzebach friction stir welding system up and running again as quickly as possible. We speak your language, we’re in your time zone and we’re happy to be there for you, whether on-site or remote – you can rely on that!
We live service. Around the clock. Around the globe.
Grenzebach service modules for friction stir welding.
Everything from a single source.
Original Parts
Ensure maximum performance of your FSW technology,
maintain value through a long service life,
and reduce downtime:
- Excellent quality
- One-stop shopping
- Maximum process and product quality
- Maximum availability
- Optimized delivery time for spare parts
- Optimal customer service
- Long service life
- Worldwide delivery
Excellent Services
Optimize the availability of your FSW technology,
keep output consistently high,
and ensure sustainable use:
- 24/7 hotline
- Tele-remote support
- Health checks
- Preventive maintenance
- Training on gantry machines and robotic cells
- On-site service calls
- Disassembly and reassembly of systems and system parts during relocation
- Flexible service contracts
- Extended warranties
Rolling Upgrades
Increase the output and productivity
of your friction stir welding equipment
and extend its service life:
- Process optimization
- Plant overhaul
- Hardware and software modifications
- Plant-specific retrofits
Future Services
Leverage Grenzebach’s SERICY digitalization platform,
and benefit from smart, robust processes:
- AR/VR support for maintenance
- Predictive maintenance
- Electronic parts catalog
- Online documentation
- Collaboration app
- Digital service analytics
For North America
Your contact person: John Fluker
Do you have questions about friction stir welding? Would you like to know whether a new idea can be implemented with FSW? Or do you need support in selecting a system? Please contact us. We'll be happy to advise you!
Service & Support
Your contact person: Ulrich Friedl
Do you have a question about the FSW process? Do you need on-site help quickly? Get in touch with us. We’ll be happy to advise you!
