We Service Grenzebach

The Grenzebach service promise for the wood industry. Trust. Guaranteed.

Grenzebach is the reliable partner during the entire lifecycle of a plant. We live service. Around the clock. Around the world.

Wood lifecycle partner

Choosing Grenzebach assures that you will have a trustworthy partner with reliable services during the entire lifecycle of your equipment. Whether you are in the planning, implementation, commissioning or operating stage our experts are always available with proven advice and support. Our service team responds quickly and expertly with tailor-made services and products whenever you need us. During the utilization phase, our after-sales teams support you in maintaining the performance of your plant or in adapting it to new requirements through modernization.

We are at your side during the ...

Service in the development phase

DEVELOPMENT

Grenzebach uses cutting-edge technologies to respond to your requirements in today’s or tomorrow’s world. We also give you the opportunity to have an impact on a machine’s design at the developmental phase. The upshot is production technology that puts you in pole position to rise to global-market challenges. Reap the rewards of from world-class quality and output during the entire lifecycle.

Trust in our innovation.

  • Maximum benefit to customers
  • Intuitive usability
  • Added value generated
  • Customers’ requirements fulfilled
  • Advanced technologies
  • Durable and future-proof solutions
Service in the development phase
Service in the planning phase

PLANNING

At Grenzebach our aspiration is to comprehensively understand your challenges during project planning to enable us to collectively reach the optimal solution. Our goal is to meet and even exceed your technical as well as commercial expectations. The result is an excellent planning for the realization of your high-tech plant.

Trust in confidence.

  • Listening – understanding – integrating
  • Personal contact person
  • One-stop service
  • Solution provider
  • Cost certainty
  • Customer orientation
Service in the planning phase
Service in the execution phase

EXECUTION

At Grenzebach, our joint goal during execution is to meet the agreed production launch date. Our skilled project management team ensures your plant operates at the quality and performance level specified, on time and on budget. We can adapt to any challenges and requirements presented to us.

Trust in our experience.

  • Guaranteed production launch
  • Professional project management
  • On time and on budget
  • Professional training sessions
  • Performance
  • Seamless handling
Service in the execution phase
Service in the utilization phase

UTILIZATION

We provide professional support and future-proof development of your plant during its entire lifecycle. This translates into less downtime, maintenance that can be scheduled and therefore, lower costs. Your dedicated and experienced service manager is on hand to provide support so you benefit from your investment to the max. As a result, you’re ready for any new market requirements or necessary modernizations due to discontinuations of components or software.

Trust in reliability.

  • Peak plant availability and efficiency
  • Remote technical support 24/7
  • Guaranteed supply of spare parts
  • Innovative upgrades
  • On-site support
  • Our service manager - your personal contact
Service in the utilization phase
Wood After-Sales Service

Our service for the wood industry

After-Sales-Service

Construction and commissioning of a new veneer production line is only the first stage in a good customer relationship. Professional service in daily operation is just as important: We want your investment to be profitable without any interruption – that’s why our engineers are there for you with guidance and support over the entire lifecycle of the plant.

More about our after-sales service

WE ARE HERE FOR YOU.

Your contact person: Kai Hofmann

Nothing beats personal and direct contact. Our wood specialists will be happy to answer your questions on all service topics.

Kai Hofmann Grenzebach