Our service for the glass industry

We live service. Around the clock. Around the world.

When every second of glass production counts, Grenzebach is the go-to option. Service doesn’t just start when a problem arises, but from the moment you partner with Grenzebach. Because we know that your glass production lines never sleep, our skilled service team will pull out all the stops to solve a problem and get your plant up and running as quickly as possible. We speak your language and are available on call in your time zone – either locally or remote. Grenzebach's Service goes that extra mile.

Grenzebach's service modules for the glass industry.

A one-stop solution.

Original Parts

Ensure top performance,
value due to durability,
cut downtime:

  • Excellent quality
  • A one-stop shop
  • Consistent production
  • Quick lead times for spare parts
  • Professional customer support
  • Long service lives
  • Supplied worldwide

Excellent Services

Optimize technology availability,
keep output constantly high,
and make usage sustainable:

  • 24/7 hotline
  • Remote support online
  • Health checks
  • Preventative maintenance
  • Training for customers
  • On-site service
  • Flexible service agreements
  • Extended warranty

Remote support next level: working even closer together with the collaboration app

Our service experts are available 24 hours a day for remote maintenance. Wherever the individual participants are located. The collaboration app is another important step forward - crisis-proof even against events such as the COVID 19 pandemic.


Rolling Upgrades

Increase output,
raise plant productivity and
extend life cycle:

  • Process optimization
  • Plant overhaul
  • Modifications to hardware and software
  • Engineering consulting
  • Disassembly and reassembly of machinery and parts if company relocates
  • Customized, automated retrofits
  • Energy saved due to new technologies and machine applications
  • Plant audit and reassessment of the safety concept
  • Upgrading safety components to the state of the art

Future Services

Use Grenzebach’s SERICY
digitalization platform and benefit
from smart, robust processes:

  • AR/VR support during maintenance
  • Predictive maintenance
  • Electronic parts catalog
  • Online documentation
  • Collaboration app
  • Clear reporting
  • Detailed statistics
  • Advanced analyses

We are here for you.

Do you have a specific request? You need more detailed information regarding our range of services? Get in touch with our service contacts.

You can reach us by phone +49 906 982-2400 or use our contact form.

Service Promise. Trust. Guaranteed.

The Grenzebach

Choosing Grenzebach assures that you will have a reliable and trustworthy partner the entire lifecycle of your equipment.

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“For decades, I have relied on the profitable cooperation with my responsible key account manager, who accompanies us attentively and proactively suggests upgrades. This is one of the reasons why we appreciate working with Grenzebach.”

 

Stephen W. Joyce Electrical Engineer at Cardinal FG Mooresville

Cardinal FG Mooresville

Going strong for more than 20 years: With top service into the glass production of tomorrow

At Cardinal FG's float glass plant in Mooresville, North Carolina, Grenzebach has upgraded the drive technology to the latest state of the art, ensuring that the plant will continue to perform well into the future. The original Grenzebach plant went into operation more than 20 years ago and after numerous upgrades still shows highest availability in its second life cycle. Service with clear added value and strategic demand - this is how Grenzebach accompanies Cardinal on its way to the glass production of tomorrow.

We are here for you.

Your contact person: Florian Nagler

Nothing beats personal and direct contact. Our glass specialists will be happy to answer your questions on all service topics.

Florian Nagler Grenzebach