Our service for the gypsum industry

We live service. Around the clock. Around the world.

Success stories are written together in a team. The Grenzebach service for the gypsum processing industry is based on the values of experience and partnership. It is not surprising that our customers are among the market leaders in their industry - thanks to innovative plant technology and accompanying service solutions from a single source. Our service covers the entire lifecycle of a plant and begins even long before the after-sales support. We define ourselves as a full-service provider for your system solution and provide you with comprehensive advice in a spirit of partnership right from the planning stage.We analyze the material to be processed in our in-house laboratory and then select the technology and plan the plant accordingly for best performance and results. We understand the word "service" as a promise and guarantee a smooth and on-schedule implementation of your project. Even after a successful production start you can rely on an all-inclusive Grenzebach service package. In addition to worldwide spare parts supply, our specialists also offer suitable retrofits and upgrades for an optimized performance and sustainability of your system.

Our 24/7 hotline guarantees service. Around the clock. Around the world.

Gypsum after sales services
service modules for the gypsum industry

Grenzebach's service modules for the gypsum industry.

A one-stop solution.

Original Parts

Service gypsum original parts

Ensure top performance,
value due to durability,
cut downtime:

  • Excellent quality
  • A one-stop shop
  • Consistent production
  • High levels of availability
  • Quick lead times for spare parts
  • Professional customer support
  • Long service lives
  • Supplied worldwide

Excellent Services

Service gypsum excellent services

Optimize technology availability,
keep output constantly high,
and make usage sustainable:

  • 24/7 hotline
  • Remote support online
  • Health checks
  • Preventative maintenance
  • Training for customers
  • On-site service
  • Flexible service agreements
  • Extended warranty

Rolling Upgrades

Service gypsum rolling upgrades

Increase output,
raise plant productivity and
extend lifecycle:

  • Process optimization
  • Plant overhaul during production
  • Modifications to hardware and software
  • Engineering consulting
  • Disassembly and reassembly of machinery and parts if company relocates
  • Customized, automated retrofits
  • Energy saved due to new technologies and machine applications
  • Plant audit and reassessment of the safety concept
  • Upgrading safety components to the state of the art

Future Services

Service gypsum future services

Use Grenzebach’s SERICY
digitalization platform and benefit
from smart, robust processes:

  • Predictive maintenance
  • Collaboration app
  • Clear reporting
  • Detailed statistics
  • Advanced analyses
Remote Service Gypsum Case Study

Case Study

Service Upgrade 100 Percent remote. Impossible? Possible!

To keep production operating flawlessly, an up-to-date HMI (Human Machine Interface) is needed. But how should an existing visualization system be renewed if upgrades – for example, due to the current pandemic – are not possible on-site?

Tambour, Israel's leading company in the paint and construction industry, also had to face this challenge. Grenzebach solved this difficult task together with the customer and implemented the urgently needed HMI upgrade of the software and hardware 100 percent remotely.

We are here for you.

Do you have a specific request? You need more detailed information regarding our range of services? Get in touch with our service contacts.

You can reach us by phone +49 906 982-2400 or use our contact form.

Gypsum lifecycle partner

Service Promise. Trust. Guaranteed.

The Grenzebach

Choosing Grenzebach assures that you will have a reliable and trustworthy partner the entire lifecycle of your equipment.
We live service. Around the clock. Around the world.

Read more

“With Grenzebach‘s full service promise, we are well supported even with special requirements. Their experts were a great help in moving our plant, which had been running since 1995, from Germany to Romania, and made that job a lot easier for us. With Grenzebach at our side we have also benefited from targeted modernizations, keeping our production processes future-proof.”


Razvan Iacob Inspector Planner
Etex Building Performance logo

Etex Building Performance S.A.

Customer since 1995

Your contact persons

Nothing beats personal and direct contact. Our gypsum specialists will be happy to answer your questions on all service topics.

for north america
Karl H. Aicher

Kai Hofmann Grenzebach
for all other regions
Kai Hofmann