Our service for the wood industry

We live service. Around the clock. Around the world.

From years of experience in personal contact with more than 400 customers in veneer production worldwide we know that maximum availability and performance of the plant are in focus. We have made that our mission so that you can concentrate fully on your core business. With our customized services and uncomplicated service solutions for the woodworking industry we are a service partner you can rely on 100 %, throughout the entire lifecycle of a plant. We can offer you integrated service concepts because our specialists are experts in their field and stand out for their profound product-related know-how. We commission your plant on schedule, and we keep our service promise after that, during the entire utilization phase. In addition to worldwide spare parts supplies and upgrades we ensure equipment performance and sustainability of your plant.

Wood After-Sales Service
Service modules for the wood industry

Grenzebach's service modules for the wood industry.

A one-stop solution.

Original Parts

Service wood original parts

Ensure top performance,
value due to durability,
cut downtime:

  • Excellent quality
  • A one-stop shop
  • Consistent production
  • High levels of availability
  • Quick lead times for spare parts
  • Professional customer support
  • Long service lives
  • Supplied worldwide

Excellent Services

Service wood excellent services

Optimize technology availability,
keep output constantly high
and make usage sustainable:

  • 24/7 hotline
  • Remote support online
  • Health checks
  • Preventative maintenance
  • Training for customers
  • On-site service
  • Flexible service agreements
  • Extended warranty

Rolling Upgrades

Service wood rolling upgrades

Keeping plant performance at a permanent level,
raise plant productivity and
extend lifecycle:

  • Process optimization
  • Plant overhaul during production
  • Modifications to hardware and software
  • Engineering consulting
  • Disassembly and reassembly of machinery and parts if company relocates
  • Customized, automated retrofits
  • Energy saved due to new technologies and machine applications
  • Plant audit and reassessment of the safety concept
  • Upgrading safety components to the state of the art

Future Services

Service wood future services

Use Grenzebach’s SERICY
digitalization platform and benefit
from smart, robust processes:

  • Predictive maintenance
  • Collaboration app
  • Clear reporting
  • Detailed statistics
  • Advanced analyses

We are here for you.

Do you have a specific request? You need more detailed information regarding our range of services? Get in touch with our service contacts.

You can reach us by phone +49 906 982-2400 or use our contact form.

Wood lifecycle partner

Service Promise. Trust. Guaranteed.

The Grenzebach

Choosing Grenzebach assures that you will have a reliable and trustworthy partner the entire lifecycle of your equipment.

Read more

What customers say about our service

Client statement about cooperation

“For many years, we have been working together with the Grenzebach service team in a spirit of trust.

In case of malfunctions or modernizations, the Grenzebach service technicians are on site at short notice. For fast troubleshooting, the Grenzebach service professionals identify and analyze the causes and repair the plant with us.

Through continuous modernization, we can be sure that the efficiency and safety of our plants are constantly improved by keeping systems and software up to date. This minimizes high repair costs or operational interruptions in advance.”

 

Georg Rombach Production and development management
Fritz Kohl GmbH & Co. KG logo

Fritz Kohl GmbH & Co. KG

Furnierwerk
97753 Karlstadt


“With Grenzebach as our partner, we are always comprehensively and foresightedly advised. Already during the project phase in 1997, our capacity requirements were realized in confined space. Today, foresighted plant upgrades protect our production from unplanned downtimes.”

 

Andis Banis Projects Coordinator of Development
AS Latvijas Finieris logo

AS Latvijas Finieris

Customer since 1997

WE ARE HERE FOR YOU.

Your contact person: Kai Hofmann

Nothing beats personal and direct contact. Our wood specialists will be happy to answer your questions on all service topics.