Our service for the intralogistics industry

We live Service. Around the clock. Around the world.

When every minute counts, Grenzebach is the go-to option. We know that, when it comes to intralogistics, time is money and downtime is expensive. This is why for us, service doesn’t just start when a problem arises, but from the moment you partner with Grenzebach. With our many years of expertise we accompany and advise you from the very beginning, throughout the entire project duration and up until implementation. Together, we optimize your intralogistics processes so that you can work at maximum productivity. Once your individual intralogistics solution has been installed, you can fully concentrate on your core competence. We offer you flexibly designed Service agreements up to all-round carefree packages for your peace of mind. For the entire run time of your plant, precisely tailored to your needs. Trained, competent contact persons are always available for you. They will pull out all the stops to react quickly and in guaranteed reaction times to ensure a maximum uptime of your plant. We speak your language and are available on call in your time zone – either locally or remote. Grenzebach’s Service goes that extra mile.

Automated guided vehicles goods carrier

Grenzebach's service modules for the intralogistics industry.

A one-stop solution.

Excellent Services

Excellent Services

Ensure reliability of the solution,
keep uptime constantly high,
make usage sustainable:

  • 24/7 Hotline
  • Tele-Remote-Support
  • Process optimization
  • Health checks
  • Preventative maintenance
  • Training for customers
  • On-site service
  • Flexible service agreements
  • Extended warranty

Original Parts

Original Parts

Ensure top performance,
value due to durability,
cut downtime:

  • Excellent quality
  • A one-stop shop
  • Consistent production
  • High levels of availability
  • Quick lead times for spare parts
  • Professional customer support
  • Long service lives
  • Supplied worldwide

Future Services

Future Services

Use Grenzebach’s SERICY
digitalization platform and benefit
from smart, robust processes:

  • AR/VR support during maintenance
  • Predictive maintenance
  • Electronic parts catalog
  • Online documentation
  • Collaboration app
  • Detailed statistics
  • Advanced analyses

Rolling Upgrades

Rolling Upgrades

Stay flexible,
optimize efficiency and
extend lifecycle:

  • Modifications to hardware and software
  • Customized, automated retrofits
  • Plant audit and reassessment of the safety concept
  • Layout adjustments and system extensions

We are here for you.

Do you have a specific request? You need more detailed information regarding our range of services? Get in touch with our service contacts.

You can reach us by phone +49 906 982-2400 or use our contact form.

Grenzebach WeService Promise

Service Promise. Trust. Guaranteed.

The Grenzebach

Choosing Grenzebach assures that you will have a reliable and trustworthy partner the entire lifecycle of your equipment.

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We are here for you

Your contact person: Michael Blood

Nothing beats personal and direct contact. Our intralogistics specialists will be happy to answer your questions on all service topics.